Terms and Policy's

Welcome to Rapid Revive Wellness LLC and its affiliated platforms, including our website and mobile app at https://rapidrevivewellness.life/. By accessing or using any part of our platform, products, or services, you agree to this Privacy Policy. We're committed to safeguarding your privacy and have outlined how we collect, use, and disclose information to provide you with our services.

If you're accessing our services on behalf of someone else, you confirm that you're authorized to act on their behalf and that they agree to this Privacy Policy.

Please review this Privacy Notice carefully. Your continued use of our services signifies your acceptance of any updates or changes to this policy.

Rapid Revive Wellness and its affiliates ("Rapid Revive Wellness," "we," or "us") own and operate the website and mobile app located at https://rapidrevivewellness.life/ (collectively, the "Platform"). Your access and use of the Platform, including its content ("Content"), products, and services provided through the Platform, are subject to this Privacy Policy.

We are committed to respecting your privacy and have created this Privacy Policy to explain how we collect, use, and disclose information to provide you with our services.

By creating, registering, or logging into an account through the Platform, or accessing and using our services, you automatically accept and acknowledge the most recent version of this Privacy Policy. If any changes are made, we will update the "Last updated" date of the Privacy Policy.

If you're using the Service on behalf of someone else, you confirm that you're authorized to act on their behalf and that they acknowledge the practices outlined in this Privacy Policy.

Please carefully review this Privacy Notice to understand our policies and practices regarding your information. If you disagree with our policies, please refrain from using our Website. Your continued use of this Website after any changes to this Privacy Notice constitutes acceptance of those changes, so please check this Privacy Notice periodically for updates.

At Rapid Revive Wellness LLC, we reserve the right to update this Privacy Notice as needed. Any modifications will be promptly posted on this page. In the event of significant changes to how we handle your Personal Data, we will notify you via a notice on the homepage of our website. The date of the last revision of this Privacy Notice is indicated at the top of the page. It is your responsibility to ensure that we have your current and valid email address, and to periodically review our website and this Privacy Notice for any updates.

Your Rights Regarding Your Information and Accessing and Correcting Your Information:

Under applicable data protection laws, you may have specific rights concerning your Personal Data, including the right to access, update, and rectify it, as well as the right to request its deletion. You also retain the right to lodge a complaint with a supervisory authority regarding our handling of your Personal Data.

- Access and Update: You can access and modify your Personal Data by logging into the Website and visiting your “Account” page. Additionally, you can inform us of any changes or inaccuracies in your Personal Data through the Contact Information provided below or our Website’s Contact Us form.

- Right to Restrict Processing: You have the right to restrict our processing of your Personal Data under certain circumstances, such as contesting its accuracy or if the processing is unlawful.

- Right to Erasure: You can request the deletion of all your Personal Data. However, deletion may only occur by also deleting your user account, and we may retain certain data as permitted by law or business necessity.

- Complaint to Supervisory Authority: You retain the right to lodge a complaint with the relevant supervisory authority regarding the handling of your Personal Data.

- How to Exercise Your Rights: To exercise any of the above rights, please contact us through the methods listed in the Contact Information below or through our Website’s Contact Us form. We may require additional information to verify your identity and reserve the right to limit or deny requests if sufficient verification is not provided. Please note that unfounded, repetitive, or excessive requests may be subject to a fee as allowed by applicable law.

Rapid Revive Wellness LLC may disclose your information to third parties in accordance with the guidelines outlined in the Protected Health Information section. These disclosures are made in connection with the provision of our Service or as permitted or required by law. Examples of such disclosures include:

- Sharing with subsidiaries, affiliates, and third-party service providers (vendors) that support our Service, including hosting, data analysis, customer service, and email delivery.

- Disclosure to vendors assisting with business operations, such as legal, financial, and analytics services.

- Providing information to vendors for promoting and advertising our Service and related products or services.

- Sharing with contractors, service providers, and third parties supporting our business, including IT support and payment processing.

- Providing information to Labs, Pharmacies, Medical Groups, or Providers to facilitate services and payments.

- Disclosures necessary to comply with applicable laws or respond to legal requests.

- Transfer of information to potential or actual buyers or successors in the event of a business transfer or similar proceeding.

- Use of information for purposes disclosed upon collection or with your consent.

- Disclosure to enforce our Terms of Service, agreements, or for fraud protection and risk reduction.

Additionally, we may de-identify your information and disclose it for purposes not prohibited by law.

In connection with providing the Service, we and our affiliates and service providers may use your information, subject to the limitations addressed in the Protected Health Information Section above, for a number of purposes, including, but not limited to:

• Verifying your identity;

• Confirming your location;

• Administering your account;

• Fulfilling your requests;

• Processing your payments;

• Facilitating your movement through the Service;

• Facilitating your use of the Service and/or products or services offered through the Service;

• Communicating with you by letter, email, text, telephone or other forms of communication, including on behalf of your Provider(s) to facilitate medical services;

• Providing you with information about Mobile Medical, the Labs, the Pharmacies, the Medical Groups, the Providers and/or their businesses, products and services by letter, email, text, telephone or other forms of communication;

• Providing you with customer support;

• Providing you with information about third-party businesses, products and services by letter, email, text, telephone or other forms of communication;

• Developing, testing or improving the Service and content, features and/or products or services offered via the Service;

• Identifying or creating new products, services, marketing and/or promotions for Mobile Medical or the Service;

• Promoting and marketing Mobile Medical, the Service, and the products and/or services offered via the Service;

• Improving user experiences with the Service;

• Analyzing traffic to and through Service;

• Analyzing user behavior and activity on or through the Service;

• Conducting research and measurement activities for purposes of product and service research and development, advertising claim substantiation, market research, and other activities related to Mobile Medical, the Service or products and services offered via the Service;

• Monitoring the activities of you and others on or through the Service;

• Placing and tracking orders for products or services on your behalf;

• Protecting or enforcing Mobile Medical’ rights and properties;

• Protecting or enforcing the rights and properties of others (which may include you);

• When required by applicable law, court order or other governmental authority (including, without limitation and by way of example only, in response to a subpoena or other legal process); or

• Mobile Medical believes in good faith that such use is otherwise necessary or advisable (including, without limitation and by way of example only, to investigate, prevent, or take legal action against someone who may be causing injury to, interfering with, or threatening the rights, obligations or properties of Mobile Medical, a user of the Service, which may include you, or anyone else who may be harmed by such activities or to further Mobile Medical’ legitimate business interests).

We may de-identify your information and use, create and sell such de-identified information, or any business or other purpose not prohibited by applicable law.

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5. Use of Information:

Rapid Revive Wellness LLC and its affiliates and service providers utilize your information, as outlined in the Protected Health Information Section, for various purposes related to providing our Service. These include:

- Verifying your identity and location.

- Managing your account and fulfilling requests.

- Processing payments and facilitating your use of the Service.

- Communicating with you and your Providers to facilitate medical services.

- Providing information about Rapid Revive Wellness LLC, Labs, Pharmacies, Medical Groups, Providers, and their offerings.

- Offering customer support and information about third-party businesses, products, and services.

- Developing and improving the Service, content, and features.

- Creating new products, services, and marketing promotions.

- Analyzing traffic, user behavior, and activity.

- Conducting research and measurement activities.

- Monitoring Service activities and placing orders on your behalf.

- Protecting Rapid Revive Wellness LLC's and others' rights and properties.

- Complying with applicable laws, court orders, or governmental authorities.

- Taking necessary action to investigate, prevent, or address potential harm or legal issues.

Additionally, we may de-identify your information and use it for purposes not prohibited by law, including selling such de-identified information.

At Rapid Revive Wellness LLC, we collect various types of information to enhance your experience with our Service. This includes:

- Personally identifying information: such as your name, email address, phone number, and billing and physical addresses.

- Account registration details: including login credentials.

- Information provided through forms on our Website: such as during registration, subscription, or service requests.

- Correspondence records: including email communications.

- Transaction details: including orders and financial information.

- Demographic data: like gender, date of birth, and zip code.

- Computer, mobile device, and browser information: including IP address, operating system, and browser type.

- Third-party platform information: from websites like Facebook, Twitter, or Instagram.

- Usage activity: related to interactions with our Service and third-party websites.

- Billing, payment, and shipping information.

- Electronic signatures.

- Any other information provided during communication with us.

If you access our Service using a mobile device, additional information may be collected, such as your device's name, telephone number, geolocation, and device ID.

We also collect certain medical information on behalf of Medical Groups and Providers, including health data submitted for diagnosis or treatment, visit dates, and shared images or videos.

Information may also be received from our partners, such as identity verification data or marketing insights.

While we do not directly collect biometric information, we may need to verify your identity using biometric data from identity verification partners. This data is not retained by Rapid Revive Wellness LLC and is used solely for identity verification purposes. Any information extracted from photos is used to facilitate identity verification.

At Rapid Revive Wellness LLC, we gather both personal and non-personal information through various channels to ensure the smooth functioning of our Service:

- Direct collection from users: This includes information provided during registration, subscription, or when interacting with our Service.

- Correspondence: Information shared through communication channels such as email, phone calls, or messages.

- Medical information from Medical Groups and Providers: Diagnoses, treatment plans, and other relevant details accessible through our Service.

- Information from third parties: Data from partners involved in your care or treatment, including prescription history or laboratory results.

- Identity verification: Data collected by service providers to verify user identity, such as information from driver's licenses or passports.

- Tracking technologies: We utilize various technologies, including cookies, web beacons, scripts, and analytic tools, to monitor user activity and enhance user experience.

These technologies help us improve service efficiency and tailor user experiences. However, users have the option to manage or disable these technologies, though this may affect certain functionalities of the Platform.

By using our Service, you consent to the monitoring and tracking of your activities. However, we do not allow third parties or third-party cookies access to communications with Providers or medical information submitted for diagnosis and treatment purposes.

At Rapid Revive Wellness LLC, we utilize automated data collection methods to monitor user activity across various websites. Presently, we do not acknowledge "do-not-track" signals sent by certain browsers.

Additionally, we employ automated data collection technologies to gather insights into your online behavior across different websites or online services (known as behavioral tracking). While certain web browsers allow users to transmit a signal indicating their preference to not be tracked online, we do not currently adhere to such signals. Our data collection and usage practices remain unchanged regardless of whether these signals are transmitted or received by us.

Rapid Revive Wellness LLC's Privacy Policy does not extend to or cover the privacy practices of third parties. We are not accountable for the privacy, information, or other practices of entities such as the Medical Group or its Providers, your mobile device manufacturer, or any other third-party mobile application or website linked through our Service.

These third parties may collect information from or about you independently, and we do not oversee or bear responsibility for their privacy practices. We urge you to review the Medical Group’s Notice of Privacy Practices, as well as the privacy policies of any website or application you visit or use.

At Rapid Revive Wellness LLC and on rapidrevivewellness.life, we prioritize the security of your information. While the internet transmission is not entirely secure, we take measures to safeguard your Personal Data.

We have implemented security measures to prevent accidental loss and unauthorized access, alteration, or disclosure of your Personal Data. However, the safety of your information also relies on your actions. It's essential to keep your password confidential and not share it with others.

Please be aware that despite our efforts, we cannot guarantee the complete security of your Personal Data transmitted to our Website. Any transmission is done at your own risk. We are not liable for any breach of privacy settings or security measures on the Website.

Rapid Revive Wellness LLC may retain your information for as long as deemed necessary to fulfill legal obligations, resolve disputes, enforce agreements, and provide products or services. We reserve the right to dispose of or delete such information at any time, unless specified otherwise in an agreement or required by law.

Similarly, Medical Groups and Providers may retain your information for legal compliance, dispute resolution, agreement enforcement, and service provision purposes. They may dispose of or delete this information at their discretion, except as outlined in agreements or mandated by law.

At Rapid Revive Wellness LLC, we prioritize the privacy of all users, particularly minors. Our Service is generally intended for individuals who are at least eighteen (18) years old, or as required by applicable state laws. Individuals between thirteen (13) and eighteen (18) years old may use the Service with parental or legal guardian consent, as outlined in our Terms of Service. We do not knowingly collect personal information from children under thirteen (13) years old. If you believe we have collected information from a child under 13, please contact us at (360) 217-9321 or through our website.

2. Protected Health Information:

When you create an account with Rapid Revive Wellness LLC, you enter a direct customer relationship, providing information such as name, email, and address. While this information is not considered protected health information (PHI), certain health or medical information you provide may be protected under applicable laws.

Rapid Revive Wellness LLC is not a covered entity under HIPAA. However, some of our partners, such as Labs, Pharmacies, or Medical Groups, may be covered entities or business associates under HIPAA. Any PHI you provide will be handled in accordance with HIPAA regulations by these entities.

It's important to note that not all health information falls under HIPAA regulations. Information that doesn't constitute PHI will be governed by our Privacy Policy and applicable state laws. Your information provided for account setup, such as name and contact details, is not considered PHI.

By using our Service, you acknowledge receipt of the Notice of Privacy Practices from your Medical Group and Provider(s). Any information submitted to Rapid Revive Wellness LLC not intended for diagnosis, treatment, laboratory services, or prescription fulfillment is not considered PHI and is subject to our Privacy Policy and relevant state laws governing privacy and security.